At Writebee, we prioritize customer satisfaction and understand the value of your investment in our AI Rephrasing Tool.

We appreciate that you need security and transparency regarding financial transactions. With this in mind, we've developed a comprehensive Refund Policy that aligns with these values.

Assurance: Our 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee from your last purchase date, provided you have not yet completed a free trial. This guarantee is our testament to our commitment to delivering high-quality service. It reflects our consideration for your peace of mind.

Refund Eligibility: Terms and Conditions

While we strive to provide a fair and transparent refund policy, it's important to understand that certain conditions apply:

• Quality-Related Issues

We stand by the quality of our AI Rephrasing Tool. Should you experience any product quality problems, our dedicated customer service team will make every effort to resolve the issue.

However, if your request for a refund is not rooted in product quality problems that our customer service couldn't solve, we cannot authorize a refund.

• Personal Usability Concerns

Writebee’s AI Rephrasing Tool is designed to be user-friendly and adaptable to various writing needs. If you are unable to utilize the product due to personal circumstances unrelated to the functionality or quality of our tool, we regret that we cannot provide a refund.

• Personal Reasoning

We understand that circumstances can change, yet we're unable to initiate a refund based solely on personal reasons. These may include reasons such as a change of mind, accidental purchase, non-usage of software, among others.

Furthermore, refunds only apply to the charges from the ongoing subscription period on your account. They do not cover costs from the previous month or any additional charges incurred due to extra services or features.

Users are expected to manage their accounts and active subscriptions responsibly. Please note that refunds are not granted for usage that falls outside the 14-day money-back guarantee period.

Remember, if you believe you meet the criteria for a refund as outlined above, you may submit your request to support@writebeeai.com.

We advise that you cancel your account before initiating the refund request to expedite the process.

The Refund Request Process

Should you believe your circumstances fit our refund eligibility criteria, you can submit a refund request to support@writebeeai.com.

Please ensure you have canceled your account beforehand to streamline the process. We aim to respond to all refund requests within 24-48 hours.

Scenarios: Real-World Refund Cases

To provide a clearer understanding of our refund policy, let's look at a couple of hypothetical situations:

Scenario One

A user purchases our tool, uses it extensively for a week, and then decides it does not meet their requirements. If they request a refund within the 14-day window, we'll facilitate the refund process as per our policy.

Scenario Two

A user requests a refund after the 14-day window but within the same month of usage. Unfortunately, per our policy, they would not be eligible for a refund. We encourage users to understand our refund policy to manage their expectations effectively.

Our Support: We're Here for You

Our dedicated support team is always on standby to help you with any queries about our Refund Policy or any other aspects of our service. We aim to build a strong customer relationship based on trust, transparency, and mutual respect.

Contact us at: support@writebeeai.com

The Writebee Commitment: Your Satisfaction, Our Success

Your satisfaction is our primary goal, and our refund policy is a significant part of that commitment. Our belief in the quality of our product drives us to ensure that every transaction is a step toward building a lasting relationship.

We appreciate the trust you place in Writebee and work tirelessly to make every interaction with us a positive experience.